Privacy Policy

Privacy Policy
It is important to us to protect your personal integrity and thus strive to maintain the highest possible standards regarding protection of Personal Data. The Privacy Policy contains information about how we handle your Personal Data, how we use it and how we protect it.
This Privacy Policy (”Privacy Policy”) applies between Neptune Skin Group AB company identity number 556888–6617 (”we”, ”our”, ”us”, ”Neptune Skin”) and you (”you”), who are either a user of our website (the ”Website”) or a party to our separate Terms and Conditions for Sharing and Publishing of Posts.

1. General
By using the Website, through registering, using a user account, or simply by being a website visitor, through purchase (when our separate Terms and Conditions for Purchase apply), or by confirming our separate Terms and Conditions for Sharing and Publishing of Posts when using the #Yes Neptune Skin hashtag, you acknowledge your understanding and agree to the processing of your Personal Data in accordance with the terms herein.
“Personal Data” means any information through which you can directly or indirectly be identified. Such information includes, but is not limited to, your name, your address, your personal identification number, your IP-address, your login information, your e-mail address, card information, images, information relating to your usage of the Website and any other information through which you can be identified.
We are, unless otherwise stated, the controller of personal data in accordance with the Personal Data Act (1998:204) and thus responsible for the processing of your Personal Data as provided by you or which we, by other means, collect about you.
Your Personal Data is processed with the principal purpose of making it possible for you to use, and us to provide, the Website and ensure its functionality. If you agree to sharing of your posts in our separate Terms and Conditions for Sharing and Publishing Posts, the purpose of processing Personal Data is also to ensure that we will be able to fulfil our part of that agreement. A detailed description of the purpose of processing your Personal Data is set out below in the Privacy Policy.
2. Your rights
You are entitled to know which Personal Data about you that we process, by contacting us in writing through the contact details stated below.
You are entitled to have any incorrect data about you rectified, and you are further entitled to have your personal data removed. You do so by contacting us through the contact details below and we will assist in the matter.
You are entitled to revoke the consent you gave earlier regarding processing of your Personal Data. Such revocation may, however, mean that you no longer can access the Website. Revocation of consent shall be made in writing to one of the addresses specified in the Privacy Policy. Please note that you are entitled to request that we cease to process such Personal Data that is processed based on your consent, but not always in the case of Personal Data that we process based on other legal basis.
3. Storing of personal data
All Personal Data which Neptune Skin has access to through the Website or by you providing it to us, is stored and processed within the EU/EEA.
We will process your Personal Data in accordance with the Privacy Policy as long as you have a user account with us, alternatively at the times you purchase a product on the Website or when we have entered into a separate agreement with you. If you do not make a written request to have your Personal Data removed, the collected data will remain in our systems and stored as long as we consider it necessary taking into account the purposes of the personal data processing as set out in section 4 and only as long as it is our obligation in accordance with Swedish or European law or is a consequence of our obligations to you.
4. Collection of personal data
If you wish to register a user account to be able to use the Website, you must provide us with the Personal Data required by us, such as your name and e-mail address. You also have the opportunity to provide additional information when using the Website. The Personal Data you provide is processed in order to:
(a) give access to the Website by e.g. providing administration, customer service, processing orders and returns, processing payments, quality work, statistics, market- and customer analysis, business development and accounting;
(b) enable secure logins;
(c) enable you to come in contact with us and for us to communicate e.g. delivery status of an order with you;
(d) enable marketing via e-mail, SMS and MMS
(e) conduct customer analysis on social media and search engines; and to
(f) fulfil obligations according to law or authority.
You may, at any time and on your own, add or change information in your user account and delete your information when terminating your user account. You can manage or change the information under ”my account”.
In addition to user account information, you will, if you have agreed to the Terms and Conditions for Sharing and Publishing of Posts, provide other information which we process. The purpose of processing such information is to facilitate our sharing and publishing your posts on the Internet. Such information may be:
a. images; and
b. username on Facebook, Twitter, Instagram and other social media.
We may also send information to your registered e-mail address from time to time. Our aim is to provide you with relevant information, which may include newsletters or updates to our Terms and Conditions for Purchase or the Privacy Policy. Our marketing activities via e-mail always include an address through which you can unsubscribe from further promotional messages.
The best way to get in contact with us is via e-mail: If you want to send us a letter, please send it to Neptuneskin, Box 186, 731 24 Köping, Sweden.